Approach From The Front

This advice can be relevant in so many ways. When approaching while animals, emergency scenes, an angry spouse, etc)

In a sense, I want to explain it with your business.

What do I mean by “Approach It From The Front”?

Yesterday I had the co-founder of SamCart (Scott Moran) on my podcast. One of the questions I asked him was how SamCart came to be.

He explained that he and his brother had decided to get out of the daily grind jobs they were in and try the “online business world”. They were selling baseball training.

Listen To Scott Explain This –

During their experience, they found there were tools to do different parts of the online selling and delivery, but none that did all the steps well and cohesive!

So they decided to build the tool they wished was existing but wasn’t. Fast forward to today, they are still putting out features and functions that they feel they would want in the tool if they were doing their digital product business.

They look at the solution from a Customer User Experience and not from a technical software experience. They are approaching their business from the front.

This is how you need to look at everything you do. You commonly hear it as “view your business through your customer’s eyes”, while this is true, I challenge you to look at EVERYTHING this way in your business.

Invoicing, communication, meetings, etc. What is as frictionless as possible for your clients and make embrace it.

Use Automation To Grow Your Business & Reclaim Your Life
Hosted by  Shaun Whynacht
About this webinar During this webinar, we will look at the 3 key pillars of your customer's journey and identify key opportunities you might be missing that can grow your business and save you a lot of time. What you'll learn By the end of the webinar you will have an understanding of the following * How focusing on the 3 key areas of your customer's journey will give you maximum growth potential * What it is your customers are desiring from you and why do you need to listen to that * How to utilize automation technology to reach more people and give you back more time. Sign up below for this online webinar.

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